Manifold is a forum through which cloud and other Internet services ("Offered Services") are made available by service providers ("Service Providers") for purchase by users and potential users ("Users"). Manifold is the provider of the technology and services to enable this forum and facilitate related transactions for Service Providers who have made cloud and Internet services available via Manifold.
Collection of Information: We aim to collect, use and disclose only Personal Information as is required to enable us to manage your Account (as defined below), to provide the Services, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes and for service improvement. We will maintain the confidentiality of any contact information or other Personal Information you provide to us on signing up for our Services or contacting us with questions or for further information and we will use it only for the purposes for which we have collected it (subject to the exclusions and disclosures we have listed below), unless you agree that we may disclose it to other third parties.
"Personal Information" is any information about an identifiable individual, such as your name, address, e-mail address, and credit card information. At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide Personal Information but if you choose not to provide certain requested Personal Information, in some instances you may not be able to register for an account to use the Website and Services or be able to access and use the Website or Services at all. In other instances, your choice not to provide certain other Personal Information may mean that you will not be able to use certain features of the Website and Services. We may collect Personal Information when you register for an account on the Website and/or Services, during communications with you and/or information downloads in connection with the purchase of Offered Services, through user support, and/or by way of User surveys.
"Non-Personal Information" is information of an anonymous nature that is not linked to an individual, and may include an Internet Protocol Address (IP Address), the domain used to access the Website and/or Services, and the type and version of browser or operating system being used by visitors to the website. It also includes aggregate information, such as demographic statistics of our Users (e.g. average age or geographical allocation of our Users), number of visitors, webpages accessed, and average time spent on the Website and/or Services. Business contact information such as the name, title, business address, e-mail address, or telephone number of a business or professional person or an employee of an organization is generally not considered Personal Information under applicable privacy laws.
Non-Personal Information is collected or derived by us in the course of operating this Website and the Services. For example, our web servers may automatically collect Non-Personal Information that is provided through your browser or stored in a cookie when you choose to visit the Website and/or use the Services.
Use of Information: We collect information for the following purposes:
Registration: To create an account for accessing the Services (your "Account"), you must provide certain Personal Information to us such as your full name, address and email address. In general, none of your Account registration information will be shared with any other Users of the Website or our Services.
Statistics: We also collect statistics about use of the Services purchased through the Website. This information will be kept confidential, however, aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to third parties.
Your IP address is reported by your web browser whenever you visit a page on the Website and/or access the Services. This information is recorded together with your registration information on our databases.
Our servers are located in the United States (although this location may change from time to time) and accordingly your Personal Information may be available to the U.S. government or its agencies under a lawful order, irrespective of the safeguards we have put in place for the protection of your Personal Information. By using our Website and Services, you consent to the hosting of your Personal Information in the United States. We reserve the right to store and process Personal Information outside of the United States, and will use commercially reasonable efforts to provide you with at least 30 days’ notice of any such changes in the processing location.
From time to time we may employ third parties to help us improve the Website and/or the Services, whether through the provision of maintenance services, database management, Web analytics or otherwise. These third parties may have limited access to databases of Personal Information solely for the purpose of helping us to improve the Website and/or the Services and they will be subject to contractual restrictions prohibiting them from using the information about our Users for any other purpose.
Important Exceptions: We may disclose your Personal Information to third parties without your consent, where permitted by law, if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Website Users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when we believe in good faith that such disclosure is required by and/or in accordance with the law.
Security: The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff or other permitted persons or companies as are reasonably necessary to carry out the stated purposes we have communicated to you.
You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your Account information or password.
Access and Accuracy: You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that Personal Information. Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant Personal Information available to you such as where that information also pertains to another individual or as otherwise required or permitted by law. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information, including the Service Providers. Having accurate Personal Information about you enables us to give you the best possible service.
Contact Us: You can help by keeping us informed of any changes to your Personal Information. If you would like to access your information, have any questions, concerns, comments or suggestions, or if you find any errors in our information about you, please contact our Privacy Officer via email at email@example.com or by mail at PO Box 33082, Quinpool Centre, Halifax, NS B3L 4T6.
Last Updated: April 12 2017